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Complaint procedure

If you are dissatisfied with the standard of service, actions or conduct of the City of London or its staff, you can make a make a complaint via the City's complaints procedure. Complaints can be made by phone, letter or email, and you can download…

Coram BAAF - Adoption and Fostering Academy

CoramBAAF Adoption & Fostering Academy is dedicated to improving outcomes for children and young people in care by supporting the agencies and professionals that work with them. We offer training, publications and support to professionals to develop their skills and knowledge and can provide and develop…

41 Brunswick SquareLondonWC1N 1AZ

City and Hackney Crisis Pathway Services

The Crisis Service provides round-the-clock assessment and treatent for mental health emergencies. Individuals are initially assessed by a trained nurse and may be seen by a psychiatrist or referred to specialist agencies for prescription, advice or support.

Homerton RowLondonE9 6SR

Middlesex Street Estate Office

The Middlesex Street estate office manages and maintains the Middlesex Street Estate as well as offering information, advice and services to residents. Middlesex Street Estate consists of a 23-floor tower block, a square of family flats and bedsits arranged around a landscaped podium and covered parking bays…

Artizan Street Library and Community Centre1 Artizan StreetLondonE1 7AF

Mind

Mind is a national mental health charity offering information, advice and support to people with mental health problems. We also campaign to improve care services and raise public awareness and understanding of issues relating to mental health. We have information on: Types of mental health conditions Treatment options…

15-19 BroadwayLondonE15 4BQ

ArcelorMittal Orbit

Monday - Friday. 11am - 5pm. Saturday - Sunday. 10am - 6pm.

The ArcelorMittal Orbit stands tall as the UK’s tallest sculpture, part of the Olympic legacy that transformed East London, and a landmark in its own right, transfixing and delighting visitors with its offer of a unique view of the city. See all of London from…

3 Thornton StreetLondonE20 2AD

Changing Places - Accessible Toilets

The Changing Places Consortium launched its campaign in 2006 for those who cannot use standard accessible toilets. This includes people with profound and multiple learning disabilities, motor neurone disease, multiple sclerosis, cerebral palsy, as well as older people. Each Changing Places toilet provides: a height…

Radar (NKS) Key

The National Key Scheme (NKS) offers disabled people independent access to locked public toilets around the country. Toilets fitted with National Key Scheme (NKS) locks can now be found in shopping centres, pubs, cafés, department stores, bus and train stations and many other locations in…

The Prince’s Trust – Disabled Applicants

The Prince’s Trust is committed to the employment of disabled people. We can provide information about vacancies and can accept applications in alternative formats upon request if required. We guarantee an interview to all disabled applicants who meet the minimum criteria as outlined in the…

9 Eldon StreetLondonEC2M 7LS

Children in Care Council

The Children in Care Council is a group of City-supported looked after children and care leavers who meet every school holiday to discuss service development and improvement and how they are looked after by the City of London. Regular activities include bowling, meals out and…

5th floor, North Wing, GuildhallLondonEC2V 7HH

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