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Coronavirus - advice and updates


Please be aware that the City of London Corporation is currently unable to access any communication via post. For any correspondence for the Education and Early Years Team, please email this to

This information is being kept under continuous review and is updated often. Please be sure to check the COVID-19 webpage from the Government for the latest updates

Please help to support the campaign which promotes basic hygiene practices, such as regularly washing hands and always sneezing into a tissue, to stem the spread of viruses. 

See advice from the NHS on washing your hands

New guidance from NHS surrounding your child if they get ill or injured. Please click here for more information. 

Information for Parents and Carers about the closure of schools and other educational settings following the outbreak of Coronavirus (COVID-19). 

Information for all parents and carers on school closures is available from the Department of Education. Read the latest information about nursery, school and college closures following the outbreak of coronavirus (COVID-19).

In the first instance, however, please check with you child’s usual educational setting, school or nursery what local arrangements they have put in place during the period schools are closed.

If you are entitled to a free school meal and your school is closed, please check with the school what arrangements are in place during school closure. For further information please click here.

If you have any other queries, please email The City of London Education & Early Years’ Service on  We will respond to your query as soon as possible.

Public Health England have produced an easy read version of their Advice on the coronavirus for places of education.  You can download it here.

Our Corporate website has more general information surrounding COVID-19. Please click here to visit that website. 

Safer Schools App

The City of London Corporation’s Safer Schools App provides support on topics including sexting, bullying, mental health, media literacy, gaming and sexual exploitation online.

Whilst ordinarily designed for use by individual schools, due to the Covid-19 pandemic, it has been temporarily released by The City of London for use by all teachers, school staff, other safeguarding professionals and parents/carers.

To download, visit the Our Safer Schools webpage.

Make sure to allow push notifications to keep up to date with tips, advice and guidance on how to make your pupils/children safer.

After you have downloaded the App, use your phone/tablet camera to scan the QR code below:

If your child attends primary school scan this: Code 
If you child attends secondary school scan this: Code

Once you have scanned the QR code, the Safer School App will be activated. 

If you are unable to scan the QR Code, enter City of London Safer Schools in the "select your school" field. Press continue, then enter 7440 if your child attends primary school or 7675 if your child attends secondary school.

For any queries or further information about the App, please contact the Safer Schools Team using the blue live chat function on the bottom left hand side of Our Safer Schools website

If you would like to give us feedback or have additional queries, please do not hesitate to contact us at:

Childcare within the City

Name of Setting: City of London Child and Family Centre

Email Address:
Phone Number: 020 7283 1147

Name of Setting: Hatching Dragons Nursery
Email Address:
Phone Number: 020 7256 9365

Name of Setting: Smithfield House Nursery
Email Address:
Phone Number: 020 7236 1000

Name of Setting: Newpark Childcare
Email Address:
Phone Number: 020 7638 5550

Name of Setting: Barbican Playgroup
Email Address:
Phone Number: 020 7638 2718

Name of Setting: City Child Bright Horizons
Email Address:
Phone Number: 020 7374 0939

Helpful Resources for Parents and Carers


Public Health England have produced an easy read version of their Advice on the coronavirus for places of education.  You can download it here

Talking to Children about COVID-19

Virtual Library

We may not physically be in the libraries but all our staff are working very hard to create a number of online experiences for you and your families during these extraordinary times.

To ensure you don’t miss anything, please follow us on Twitter - @Barbicanlib @BarbicanMusic @Barbicankids @ShoeLaneLib @artizanlibrary - and look for and follow your library on Facebook so you can keep up with all the latest news.

Here is a sample of what you can find on our FaceBook pages - There are virtual Rhyme Times for you and your children to enjoy at any time.  We have made colouring sheets for younger children.  Print them out, colour them in, and send us a photo of your work!  We are sharing links to websites which we think will be fun and educational.

We are very lucky to have an expert storyteller in Joel, from the Barbican Children's Library.  He is performing a Rhyme Time every day at 11am on his YouTube channel - 

In the coming weeks we will have fun activities for grown ups as well!  Have you seen our word searches?

We are continually working to update our online offer, please keep checking back with us for fresh stories and songs, and for fun things to do.

Click here to check out the new weekly virtual events timetable! 

Free Online Education Resource

A non-exhaustive list that might help those affected by school/university closures due to COVID-19. 

Please click here.

Bereavement and Grief

The coronavirus pandemic is now impacting on all our schools, families, communities and our way of life. The current situation means that there is an increased risk of critical incidents within school and the education community. This information provides support to settings when a member of staff or child/young person dies or is affected by the death of a loved one. Some sites offer specific content around Coronavirus and further advice on strategies to manage and support children and young people experiencing  grief and bereavement.

City of London COVID-19 Critical Incidents Support.

City of London - Supporting a Child Through Grief.

Understanding Bereavement and Loss.

Responding Positively to Pupils after a Traumatic Event.

Advice for New and Expecting Mothers

If you are expecting or have recently given birth, advice and information is available here.

The Start 4 Life Q&A has just gone live which offers lots of useful information for expectant and new Parents:

Breast feeding mothers can also access support with any feeding issues they may have  by emailing:

Free Healthy Start Vitamins for all pregnant women, new mums & children under 4 in the City. Please click here for more information. 

If you need any additional support, our Family Outreach Worker is available via email: or telephone: 07912041669.

Georgina is based at Cass Child and Family Centre and is available for information and advice.

School Meals

Providing meals for pupils attending school

Schools should provide meal options for all children who are in school, and meals should be available free of charge to all infant pupils and pupils who meet the benefits-related free school meals eligibility criteria.

Your child may be able to get free school meals if you get any of the following:

•Income Support

•income-based Jobseeker’s Allowance

•income-related Employment and Support Allowance

•support under Part VI of the Immigration and Asylum Act 1999

•the guaranteed element of Pension Credit

•Child Tax Credit (provided you’re not also entitled to Working Tax Credit and have an annual gross income of no more than £16,190)

•Working Tax Credit run-on - paid for 4 weeks after you stop qualifying for Working Tax Credit

•Universal Credit - if you apply on or after 1 April 2018 your household income must be less than £7,400 a year (after tax and not including any benefits you get)

children who get paid these benefits directly, instead of through a parent or guardian, can also get free school meals.

Your child may also get free school meals if you get any of these benefits and your child is both:

•younger than the compulsory age for starting school

•in full-time education

The government will continue to provide schools with their expected funding, including funding to cover benefits-related free school meals and universal infant free school meals, throughout this period.

Early Years Providers

The following procedures need to be followed, should you have a confirmed Covid case in your setting:

  1. If a child or staff member has a confirmed case of Covid-19, please contact the DfE’s helpline on 0800 046 8687 and select the option for advice following confirmation of a positive case. The line is opened Monday to Friday from 8.00am to 6.00pm, and 10.00am to 4.00pm on Saturdays and Sundays. (Official statement from Public Health England)
  2. The DSL then needs to notify
  3. The DSL will also need to complete the attached form and send it to and Ofsted.
  4. Ofsted will ask you to complete a RIDDOR report.

If you have any queries or need any further support, please email

The updated Standard Operating Procedure for education settings in the City & Hackney has been updated. You can access the link here

The DfE has updated its latest guidance for early years providers (22nd September).

The main changes include added information on:

• the use and disposal of face coverings
• supervised toothbrushing programmes (section 3)
• process for local lockdowns (section 3)
• maximising use of sites and ventilation within settings (section 3)
• journeys, such as pickups and drop offs (section 3)
• a child with symptoms attending a setting (section 3)

The update can be found here:

Family Learning Festival

The Family Learning Festival inspires a love of learning in family life. It takes place every October and values learning as a family.

Family Learning Festival events are free activities for all generations. They are designed to be fun, informal and promote a culture of learning as a family. They bring children, mums, dads, aunts, uncles, grandparents and their family friends together to try something new and learn with and from each other.

The Campaign for Learning, the lifelong learning charity which organises the Family Learning Festival, believe learning that takes place in family life should be valued as much as learning that takes place in school classrooms and formal education. They promote the family and home environment as an important context to learn important life skills and knowledge, and develop our abilities and positive attitudes to learning, which are key to becoming confident, motivated lifelong learners.

Please click here for all the event dates and timings 

To register your interest - Please click here 

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